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Terms of Service

Last Updated: November 29, 2024

Welcome to CuartivisAI, operated by Cuartivis (Hong Kong) International Limited ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our platform and services. By using our services, you agree to these Terms.

1. Acceptance of Terms

By accessing or using CuartivisAI, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our services.

2. Services Provided

CuartivisAI provides AI-powered SaaS tools to assist users in creating resumes, cover letters, and preparing for mock interviews ("Services"). The Company does not guarantee specific results or outcomes from using the Services.

3. Account Registration

Users must create an account to access the Services. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

4. Subscription Plans and Payments

We offer subscription plans on a monthly, quarterly, and yearly basis. Payment is required upfront for each billing cycle. Subscriptions renew automatically unless canceled before the renewal date. Refunds for new subscriptions are available within 14 days of purchase.

5. Refund Policy

Users are entitled to a full refund if requested within 14 days of their initial subscription. After this period, no refunds will be provided. To request a refund, contact us at [email protected].

6. User-Generated Content

Users may upload personal content (e.g., resumes, cover letters). User-uploaded content will not be stored on our servers unless explicitly authorized. Content created on the platform may be stored in the cloud to enhance user experience.

7. Prohibited Activities

You agree not to:

  • Use the Services for illegal purposes or activities.
  • Upload content that infringes the intellectual property rights of others.
  • Distribute viruses, malware, or harmful code.
  • Attempt to reverse-engineer, decompile, or hack our platform.
8. Data and Security

While we employ advanced security measures, we do not guarantee the absolute safety of your data and are not responsible for breaches due to uncontrollable factors, such as cyberattacks.

9. Limitation of Liability

To the extent permitted by law, Cuartivis (Hong Kong) International Limited shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.

10. Termination

We reserve the right to terminate or suspend your account for violations of these Terms or any misuse of our Services. Upon termination, you will lose access to your account and stored content.

11. Governing Law

These Terms are governed by the laws of Hong Kong. Any disputes arising from these Terms shall be resolved in the courts of Hong Kong.

12. Contact Information

If you have any questions or concerns about these Terms, contact us at [email protected].